All of our racks are designed to allow the sunroof to maintain 100% of its functionality. Visibility is determined by how you choose to configure your rack and where the factory mounting points are located. Tilt and slide away!
The only difference between the half height and full height options are strictly in regards to the height of the wind fairing on the front of the roof rack. Most other companies define this as having a "light bar cut out", but we make ours a little different. Our rack uses a shorter fairing to leave room for a single row light bar without limiting you to the size of light bar you can install. If you are not planning to install a light bar on your roof rack then you would want to select the "full height" option. Other than the space for the light bar, the racks are completely the same. Fairings can also be purchased separately down the road if you change your mind!
Our rack systems are typically designed to support roughly 600LBS static and 300LBS dynamic. For example this equates to a standard roof top tent while on the trail and a few people in the tent when stopped. This will change based on the rack, so please visit the specific product page for more information.
*Sherpa is not responsible for failure due to improper use or loading. All load ratings are when evenly loaded and distributed across the rack. It is recommended that customers with hardshell tents distribute their load across 4 crossbars when installing.
We do not have holes in the crossbars like some of the other companies do, and this is by design. Instead, we use the half-moon shaped drop-in t-nuts to make mounting easier than any other option. This also allows you to mount items right near the edge of the crossbar, where you would typically find these holes.
The rails sit 1/32" below the sides of the rack. For the purposes of installing a tent that overhangs, this is considered flush and you shouldn't have any issues.
The only time the “Tall (1”)” mounts are required would be:
If you are mounting to a truck bed topper and you have a cab rack to account for independent bed flex, or
If you have a tent with recessed mounting tracks and are looking to mount an awning mount underneath the tent
Other than these times, it is more a personal preference on height as some would like their tents as low as possible and others prefer more clearance underneath.
You will have enough clearance for the Sherpa Awning Mounts just using the 0.5” tent mounts as long as you have tracks on the bottom of your tent. If you have recessed tracks that go into the base of your tent, then you would need the tall mounts in order to have enough clearance for the awning mounts.
We do not recommend taking your vehicle through an automatic car wash with a rack installed.
We do not, sorry!
SHIPPING & RETURNS
We can ship anywhere in the USA (Hawaii and Alaska too!), and Canada.
*We do not calculate any fees, taxes or duties you may be responsible for upon import.
If you are overseas and would like to purchase our products, we are more than happy to provide you with the shipping details so you can check pricing with a freight forwarding company.
Once the orders leave our shop here in Colorado, shipping time is generally an additional 2-5 business days within the lower 48.
We do update our lead times regularly and they should always be accurate. Please note: These lead times are estimates based on the average production time for like orders. While we do our best to meet and even beat the posted lead times, sometimes unexpected supplier delays, illness, or other unforseen circumstances can push orders slightly over their listed lead times. The listed lead times are in no way guaranteed.
You can add the product(s) you are looking to purchase to your cart and go into the checkout process to get a quote. Shipping is flat rate and is product specific.
All orders can be cancelled without charge within seven business days of when it was placed. After seven business days, all cancelled orders will incur a 20% fee. Once a product has left our facility it will fall under our terms established in our return policy. A partial or full refund will be issued and the customer will be notified through email.
COVID-19 STATEMENT: The pandemic has made for unpredictable supply chain and business environment. While we strive to provide customers with orders on time, there may be unexpected delays outside of our control. These delays will not result in a waived cancellation fee and all orders will ship out as soon as possible and in the order that we received them in. We appreciate your patience and understanding during these times.
Purchases can be returned for any reason up to 30 days after receiving shipment. All returned products must be in like new, resalable condition and include original packaging and all hardware. The cost of return shipping is the responsibility of the customer in addition to a 20% restocking fee. Any products that are determined to not be in new condition will incur an additional 5% fee. Original shipping costs will not be refunded. Products that have been customized or modified in any way are not eligible for returns.
For more information please read our returns policy.
Before making a return, please call us first at 970.660.8134
We ask that if you are returning a product you try and use the original packaging. In the event you do not have the original packaging, please find a suitable replacement box that is strong. For returns we recommend using a lot of padding. Any damage incurred during shipping is the responsibility of the customer.
Sadly we are unable to ship to APO/FPO mailboxes at the moment. We can ship your order to someone stateside for you.
Yes! We are in Berthoud, Colorado and local pickup is an option. Once shipping details are entered at checkout, an option for pickup will appear.
Please check out our Dealer Locator to see shops we work with closest to your location. You can also filter by stocking dealer or installer to see if they might have inventory on hand or if they offer installation. You will also be able to see all of their contact information there so you can reach out to them with any additional questions.
If you happen to be in Northern Colorado, we do offer installs at our facility in Berthoud, CO. *Installs are subject to an additional charge.
With a couple sets of hands and install should take roughly 1-2 hours.
We recommend tightening your mounting brackets until the bonded washers become flat. If your washers concave then you have gone too far. Over-tightening mounting brackets can result in damage to the vehicle.
Our non-drill rack systems are engineered to be used without additional sealants beyond our rubber spacers.
Drill racks or some roofs that have additional unused holes do require silicon.
This regular stainless hardware (silver) is intended for use on the underside of the crossbars when mounting the primary support brackets.
On most rack systems the fairing will sit even with the tip of the side plate. In some cases you may need to reposition the fairing for optimal wind noise reduction. Every vehicle is different and may have different accessories outfitted. This is why we offer so much adjustability in our rack systems.
We use aluminum components and stainless hardware, meaning you don’t have to worry about rust if paint just isn’t your cup of tea.
*Avoid painting the tracks/slots on the crossbars. This may impact the ability of hardware to slide into them.
This is on purpose. The fairing was designed, when used in conjunction with our light bar brackets, to create a cut off so that you don’t have glare from the light bar on your hood.